JOB OPPORTUNITIES AT AACHC

Title: Clinical Learning Leader

Reports to: Chief Executive Officer
Originating Date: 10/2009
Revision Date:
FLSA Status: Exempt

Primary Purpose

The Chief Learning Officer (CLO) is responsible for the strategic direction and initiatives that allow AACHC to anticipate and address the clinical learning needs of its membership. This position is focused primarily on providing leadership for the development of association-wide educational programs. It is responsible for creating and executing plans to deliver strategic learning initiatives to meet the community health center needs.

Essential Functions

Strategic Responsibilities:

Identifies and implements innovative strategies and programs/initiatives to meet the needs of the membership
Continuously assesses training needs of the membership, performs needs assessment, defines learning objectives, designs, develops, or provides resources for learning solutions.
Proactively partners with Community Health Centers to align strategies, leverage best practices and procure resources to meet the educational needs of the membership.

General Responsibilities:

Directs the Association's educational activities for its members.
Continually assesses member needs and contributes to the organization's knowledge of trends in healthcare and makes recommendations to help drive strategic decision making for the organization.
Monitors external clinical environment and identifies events or trends which may have the potential to impact the primary care Arizona health care industry; analyzes such situations and prepares plans or training programs to educate key issues to membership.
Aligns programs and initiatives with corporate values, ensures the programs are competitive in the local market, cost efficient and lead to the increased capability of member organizations.
Customizes and implements learning solutions specific to the audience needs.
Provides learning and development consultation and train-the-trainer sessions to Community Health Center personnel.
Evaluates the effectiveness of development solutions, evaluates the results, and strategically incorporates lessons learned on subsequent plans and programs, measures return on investment and tracks learning.
Determines future avenues for administering learning and development programs such as eLearning and other computer based systems.
Oversees the communication and marketing of training programs and educational seminars.
Acts as a consultant to member health centers in areas of quality, patient safety, and adult education methods.
Develops Tool Kits as resources for membership staff.
Conducts clinical research in conjunction with members.
Provides expertise to the membership in the areas of risk management and clinical quality improvement.
Maintains current knowledge on advances in the learning and development field, as well as, changes in the legal environment that will improve methods and practices.
Serves as a key member of the Leadership team which determines and drives the organization's strategic objectives and plans.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty independently. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's Degree (B.A.) from four-year college or university; eight to ten years related experience and/or training; or equivalent combination of education and experience. Knowledge of adult learning theories, knowledge and experience in implementing quality controls and clinical quality improvement, clinical risk management, and experience developing tool kits for members. Minimum of five years progressive experience in training, learning and development and instructional design in developing clinical development programs and curriculum. Experience creating training metrics and measurements. Minimum of five years of supervisory experience. Experience utilizing Institute for Health Care Improvement (IHI) techniques and initiatives.

Language Ability:

Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write speeches and articles or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management. Superior presentation skills. Extremely strong writing skills.