Quality and Health Education Programs (QHEP)
The Quality and Health Education (QHE) Programs provide technical assistance and training to Federally Qualified Health Centers throughout the state of Arizona. The need for quality education and training has never been in higher demand as during these transformative times in health care. Both opportunities and challenges present themselves with health care reform, expansion of health centers and a shrinking primary care workforce. The current mandate for health centers is one of growth and integration. The patient-centered medical home and accountable care organization models have emerged as important strategies in how the nation's health centers deliver and maintain excellent primary care for underserved populations. Additionally, the need for health centers to compete in a new market place and move from “safety net” to “service excellence” providers continues to be of high importance. AACHC's Qualtiy Health Education Programs are expanding and growing to take on these challenges every day.
To meet these challenges and enhance the accessibility of quality healthcare to low-income, uninsured, vulnerable, and special needs populations by means of technical assistance (TA), training, support, and guidance on a variety of topics the QHE Programs provide training opportunities on a variety of topics including:
- Quality and Risk Management
- Patient Centered Medical Home
- Emergency and Disaster Preparedness
- Corporate Compliance
- FTCA
- Meaningful Use/Health Information Technology
- Cultural Competency
- Planning and Budgeting for Health Center Expansion
- Immunization advancement
- Building High Functioning Teams
- Professionalism and Career Advancement in Support Staff
- Customer Service
- Redesigning Compensation Models
- Chronic Care Management
- Telemedicine
- UDS (Uniform Data System)
- Billing and Coding
- Executive Leadership
Alongside our monthly and quarterly support activities the QHE Programs promote a variety of webinars, conferences and educational opportunities throughout the state, region and nation. QHE Programs training events include the Annual Invaluable Medical Assistant Day, Community Health Center Corporate Compliance training, Annual Region IX Leadership Training Conference, UDS training, billing and coding webinar series and various other operational technical assistance support activities.
The Association’s expectation as a State Primary Care Association is to build a quality infrastructure to support provision of primary care services throughout Arizona. The Association continues to develop relationships to support partnerships and provide instrumental materials, resources, and outreach strategies and will continue to promote and support the work of collaborative agencies to likewise promote the advancement of primary care services in the state. The QHE Programs work to meet these goals by nurturing and maintaining a vast network of public health partners and collaborative organizations. Some of the partnering agencies you will find working with the QHE Programs are: Arizona Department of Health Services (ADHS), AHCCCS, The Arizona Partnership for Immunization (TAPI), County Health Departments, Hospital networks, Medical Associations, Universities, Community Colleges, various Federal agencies (HRSA, BPHCD, HHS) and a variety of non-profit organizations.
