Social Media Coordinator

Terros Health
April 29, 2021
Phoenix, AZ
Job Type



Terros Health is pleased to share an exciting and rewarding opportunity for a Full-Time Social Media Coordinator working at our Central Avenue location.  Reporting to the Director of Communications, the ideal individual is flexible, compassionate and professional.  If you enjoy working with individuals during some of the most vulnerable times of their lives this may be just the opportunity you’ve been seeking.

Terros Health, a health care company focused on the whole person and specializing in mental health and substance use treatment for over 50 years, is seeking a Social Media Coordinator who will live and breathe all things social and will lead social organic, paid, and content strategy, help shape and foster our social media governance, and help us grow our social media strategy to the next level. As the successful applicant for this position, you will be up-to-date with current technologies, platforms, and trends in social media, design tools, and applications. Living our core values of Compassion, Empowerment, and Integrity with Diversity woven throughout, and reflecting our culture committed to nurturing caring will be integral to this role, where you will develop written and visual content that incorporates brand voice and other company culture tools. Relationship-building and being a quick study of our many programs and service areas will be key to your success in making the position your own and creating content that appeals to our patient audience and community. This is a position and company in which you can learn, grow and thrive!


Main duties –

The Social Media Coordinator  will be responsible for supporting and coordinating Terros Health’s branded social media accounts. The Social Media Coordinator will liaise and collaborate with multiple internal departments to develop content, implement social campaigns, and assist with performance reporting and analytics. The Social Media Coordinator will deploy superior writing skills and a comprehensive knowledge of current and emerging social platforms (i.e., Facebook, Twitter, Instagram, TikTok) as well as platform management tools to enhance the marketing presence and success of the Terros Health brand.

Social Media Coordinator Duties Include:


  • Execute a results-driven social media strategy that promotes a balanced approach of marketing, community, company news, recruiting, and related content.
  • Develop, curate, and maintain a comprehensive and engaging social media plan. Manage social media platforms that include Hootsuite, Facebook, LinkedIn, Instagram, and Twitter.
  • Review, post and manage several branded social media accounts on a daily basis. Ensure all social media profiles are brand compliant and all contact information is accurate.
  • Implement regular “social listening” practices to monitor brand reputation and follow competitors’ and industry pages to provide ongoing recommendations to maximize engagement.
  • Monitor and respond to all social media reviews and comments. Work with team to ensure comments are responded to professionally to maintain our online credibility and authenticity.
  • Maintain social media standards, policies, and rules of engagement. Review and recommend updates to the social media policy as requested.

Education –Bachelor’s degree in Marketing, Communications, or Journalism.

Minimum one (1) year experience with social media marketing or content development. Proficiency with major social media platforms and social media management.

  • Impeccable project management skills, ability to manage and prioritize multiple projects at a time.
  • Proficiency in Hootsuite, Adobe Creative Suite preferred, Canva or equivalent digital media editing tools preferred.
  • Proficiency in Microsoft Suite (ex. Publisher, Excel, Power Point).
  • Thorough knowledge of English grammar and punctuation standards.
  • Ability to organize multiple tasks while meeting deadlines.
  • Excellent oral and verbal communication skills and excellent social listening skills.
  • Possesses an innovative approach to social media, marketing, and communication ideas to engage the public and enhance company presence.
  • Bilingual in Spanish or Spanish proficiency a plus.
  • Ability to work flexible hours including weekends.
  • Must have or obtain a valid Arizona Driver License, be 22 years of age with a minimum 3 years driving experience. Must meet requirements of Terros driving policy.
  • Must have a valid Arizona Fingerprint Clearance card (Level 1) or apply for an Arizona Fingerprint Clearance card within 7 working days of employment.
  • Must pass a TB test.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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