Patient Portal Representative

Sunset Community Health Center, Inc.
Published
October 14, 2019
Location
Yuma, Arizona
Job Type
Category

Description

Patient Portal Representative                                            Non- Exempt

Yuma Clinic                                                                          Days

Responsible for assisting patients to enroll in the patient portal and answer any questions pertaining to the function and capability. Ability to approach, greet & encourage patients to enroll members within our Patient Portal. Able to prioritize duties/tasks according to importance.  Performs other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. HS Diploma or GED required. Sending an electronic message into the system to demonstrate the systems functionality.  Assist in the patients on how to view their medical records within the application. Communication between the MA's to electronically send patient plans & patient education directly there the patient portal application. Collecting vital patient information; entering demographic information throughout the application process. Utilizes available community resources by orientating/referring patients to other outside agencies as needed. Knowledgeable and able to perform functions in NexGen, electronic health records systems and any other web-based programs necessary for position. Works well with other team members. Must have a Fingerprint Clearance Card or obtain one with 5 days of employment.

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