Front Office Supervisor

Published
April 16, 2021
Location
Phoenix, AZ
Job Type

Description

 

 

Our mission is to provide accessible holistic patient-centered care, to empower our community to achieve the highest quality health and well-being.

We are equally committed to offering the highest quality health care services available.

Title:  Front Office Supervisor

Category: Medical Division

At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to holistic, patient-centered, culturally sensitive health and wellness services.

Overview: The Front Office Supervisor (FOS), is responsible for oversight of all front office and Medical Records duties. The position supervises the Health Information Management (Medical Records) staff, the Front Office Medical Receptionists, and Telephone Operator. The Front Office Supervisor ensures Front Office Receptionists (FOR’s) and medical records staff work as a team to assure optimal patient flow. The FOS represents the company professionally and positively to enhance and promote the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions. The FOS provides assistance to all providers and reports directly to the Practice Manager.

Location:  NATIVE HEALTH West – 2423 W. Dunlap Ave., Suite 140, Phoenix, AZ 85021

Term:  Full time

Qualifications/Experience/Requirements:

  • Associate degree and a minimum of five years of supervisory experience in customer service, patient registration, health information, and other medical office experience is required.
  • Bachelor’s degree preferred.
  • Must have experience in handling or collecting cash payments.
  • Bilingual in Spanish is preferred.

Please apply at https://www.nativehealthphoenix.org/about-us/join-our-team/

Contact:  Martina Molina, Employee Relations Coordinator, mmolina@nachci.com

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