Outreach & Enrollment

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Community Health Center patients often require assistance with determining their eligibility for state, federal, or community programs. Complex paperwork, language barriers, requirements often hinder the ability of health center patients to effectively use the services they need or are eligible for. AACHC provides outreach and education activities for Outreach and Enrollment/Eligibility Staff, providing training and technical assistance to these vital advocates in Community Health Centers. Community Health Center Eligibility Staff provide outreach and enrollment assistance for various Department of Human Services (DHS) programs, including:

• TANF
• public housing
• food stamps
• Medicaid/AHCCCS
• and Sliding Fee Scale

Community Health Center Outreach and Enrollment staff are trained:

• To provide accurate information, competent enrollment assistance, and follow-up assistance for various DHS programs.
• To refer clients to appropriate providers and for additional services where necessary, including referral to health care providers that offer sliding-fee scale to low-income clients not qualified for public health insurance or assistance.

AACHC supports its member Community Health Centers in their outreach efforts by:

• Helping Community Health Center staff remain current and excited about their outreach work
• Facilitating communications and information sharing, conference calls, site visits, and meetings
• Facilitating and conducting Health-e-Arizona trainings and Medicare Trainings

For more information on the Outreach and Enrollment Program, please contact Lourdes Montez– lourdesp@aachc.org